CASE STUDIES // 
Carbon Trust

Carbon Trust

Empowering the Carbon Trust Through Confident Communication

Background

The Carbon Trust is a leading global sustainability consultancy, partnering withbusinesses, governments and financial institutions globally to accelerate their journeyto Net Zero.

As part of its new Global Engagement Academy, which educates and empowers staffto become world-class sustainability communicators, the Carbon Trust wanted tocomplement this initiative with training in presentation and public speaking skills.The goal was to enable staff to confidently structure and deliver presentations forinternal and client-facing situations, empowering them to deliver messages clearlyand engage audiences effectively.

Meeting the Need

Following a training needs analysis, Fearless designed a bespoke, interactivepresentation and public speaking programme, tailored to the Carbon Trust’sobjectives.

The training focused on helping participants communicate persuasively to educate,support, and inspire.

Key outcomes included:

  • Building participants’ confidence and authority to present in any setting
  • Providing techniques to structure information effectively for maximum clarityand audience engagement
  • Providing tools to simplify complex sustainability concepts for non-technicalaudiences.
  • Building resilience to handle challenging scenarios, questions, or interruptionswith confidence.

The programme was delivered across multiple cohorts in international locations,including London, Amsterdam, Singapore and Mexico, using local Fearless trainers toprovide culturally relevant coaching while maintaining consistent standards andmethodology. Training was delivered in both in-person and virtual formats toaccommodate participants across different regions. Pre-course questionnaires wereshared with each cohort to ensure the content was aligned with participants’experience, roles and the needs of a globally distributed team.

True to the Fearless philosophy, the training was highly practical, with participantspractising real presentations and practical scenario-based exercises to ensure thelearning could be applied directly in day-to-day work. Follow-up resources wereprovided to reinforce learning and help participants embed new skills, enabling themto communicate with confidence and impact in any setting

Carbon Trust

The Impact

100%

OF PARTICIPANTS FEEL MORE CONFIDENT APPLYING THETECHNIQUES IN THEIR DAY-TO-DAY ROLES.

92%

REPORTED A HIGH LIKELIHOOD OF APPLYING THE LEARNINGIN PRACTICE.

100

What They Said

This global programme has helped Carbon Trust staff to develop the skills andconfidence to deliver high-impact presentations, communicate complex sustainabilitytopics effectively, and represent the organisation as trusted climate leaders.

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“Overall the training was excellent, the trainer was very helpful in suggesting awide range of tips and tricks for dealing with different types of presentationsand public speaking.”

Client Engagement Associate, UK

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“The content is very practical and easy to follow. I can apply them in mypresentations, panel discussions, and Q&A in public settings.”

Xin Yi,Associate, Singapore

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“It exceeded expectations, challenging us from the off in a thoughtful andempowering way. The training equipped me with the tools to prepare forspeaking publicly and the knowledge that testing yourself to speak out loud infront of people is really the only way to get better.”

CommunicationsManager, UK

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“It was a very enjoyable and dynamic workshop, it helped us resolve doubts andconsider good tips to engage audiences and prepare a correct structure forpresentations.”

Karla Fernanda Macías Torres, Senior Associate, Mexico

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“It was very helpful, not only meeting my expectations but exceeding them. I likethe fact that you went through multiple facets, from structure to body languageto voice exercises.”

Christian Wain, Analyst, Amsterdam

Final thoughts

“We are proud to partner with the Carbon Trust to support their mission of drivingglobal climate action, helping their teams turn sustainability expertise into clear,confident and influential communication that inspires action.”

Carrie Swift, CEO, Fearless

“The team at Fearless took the time to understand the Carbon Trust and our objectivesfor the programme. Colleagues across all regions felt the sessions were relevant,practical and tailored. The examples felt ‘like us,’ and the feedback was constructivewithout ever feeling intimidating. It’s been great to hear how much more confidentpeople feel following the sessions.”

Emily Wallace, Learning & Development Partner, the Carbon Trust